Privacy Policy.
Your trust matters. This policy explains how we handle personal information.
1. What personal information we collect
We collect personal information that you provide directly to us, such as your name, email address, phone number, mailing address, and details about your business or inquiry. This information is collected when you complete a contact form, book a consultation, subscribe to communications, or engage with our advisory services.
We may also collect technical information automatically, including your IP address, browser type, device information, and pages visited, to help us understand how visitors use our website and improve your experience.
2. How personal information is used
We use the personal information we collect to:
- Respond to your inquiries and provide advisory services.
- Schedule consultations and send appointment reminders.
- Deliver service updates, account notifications, and marketing communications you have opted into.
- Improve our website, services, and client experience.
- Comply with legal and regulatory obligations.
If you provide consent to receive SMS messages, we will use your phone number only for the purposes described at the time of consent, such as appointment reminders, consultation follow-ups, and account notifications.
3. Who personal information is shared with
We do not sell your personal information. We may share information with trusted service providers who help us operate our website, deliver communications, or manage client relationships, but only under strict confidentiality obligations.
We may also share information with our licensed partner professionals when you request referrals for specialized services such as immigration representation, mortgage brokerage, insurance underwriting, accounting, or legal support. These partners are bound by their own professional confidentiality and privacy obligations.
SMS consent is not shared with third parties or affiliates. If you consent to receive text messages from Ascendia Consulting Group, that consent and your phone number are used solely by Ascendia and are not sold, rented, or shared with third parties or affiliates for their own marketing purposes.
We may disclose information if required by law, court order, or to protect our legal rights.
4. Your choices and rights
You can update your preferences or request that we stop contacting you at any time by emailing us at info@ascendia-consulting.com or by following the unsubscribe instructions in any email or text message.
For SMS messages, you can opt out at any time by texting STOP. For assistance, text HELP or contact us directly.
5. Data security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we work to maintain safeguards appropriate to the sensitivity of the information we hold.
6. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
7. Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@ascendia-consulting.com
- Website: https://www.ascendia-consulting.com
For information about SMS messaging terms, please review our Terms & Conditions.
